What are the best practices for logging chatbot interactions?
An example of an AI chatbot conversation about logging best practices for chatbots.
What are the best practices for logging chatbot interactions?
Best practices include capturing user intents, timestamps, and conversation context to improve future interactions.
Why is it important to log user intents?
Logging user intents helps in understanding user behavior and improving the chatbot's responses over time.
Should I log sensitive user information?
No, sensitive information should be handled with care and ideally not logged to protect user privacy.
How can I analyze the logged data effectively?
You can use analytics tools to visualize trends, identify common issues, and enhance the chatbot's performance.
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