What metrics should I track for my AI chatbot?
An example of an AI chatbot conversation about tracking chatbot performance metrics.
What metrics should I track for my AI chatbot?
You should track metrics like user engagement, response accuracy, and conversation length.
How do I measure user engagement?
User engagement can be measured by tracking the number of interactions per user and session duration.
What is a good response accuracy rate?
A good response accuracy rate is typically above 80%, but it can vary based on the chatbot's purpose.
Can I improve these metrics over time?
Yes, by analyzing the data and making adjustments to the chatbot's training and responses, you can improve these metrics.
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