What are the benefits of using AI chatbots in business?
AI chatbots can enhance customer service, reduce operational costs, and provide 24/7 support.
How do they improve customer service?
They provide instant responses to inquiries, ensuring customers receive timely assistance.
Can chatbots handle multiple queries at once?
Yes, chatbots can manage numerous conversations simultaneously, improving efficiency.
What about their impact on sales?
Chatbots can assist in lead generation and guide customers through the purchasing process.
Are there any downsides to using chatbots?
While they are efficient, chatbots may struggle with complex queries that require human empathy.
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