How often should I update my chatbot's knowledge base?
It's recommended to update your chatbot's knowledge base at least once a month to keep it relevant.
What factors should I consider when deciding the update frequency?
Consider the rate of new information in your field, user feedback, and the chatbot's performance metrics.
Can I automate the update process?
Yes, you can automate updates by integrating APIs that provide real-time data or using scheduled scripts.
What happens if I don't update my chatbot regularly?
If you don't update regularly, your chatbot may provide outdated information, leading to user frustration.
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