What are some effective use cases for AI chatbots in CRM?
AI chatbots can enhance customer support, automate lead generation, and provide personalized recommendations.
Can you give me an example of how a chatbot can improve customer support?
Sure! A chatbot can handle common inquiries 24/7, reducing wait times and freeing up human agents for complex issues.
How do chatbots help with lead generation?
Chatbots can engage website visitors, qualify leads through questions, and schedule appointments with sales teams.
What about personalized recommendations?
Chatbots analyze customer data to suggest products or services tailored to individual preferences, enhancing the shopping experience.
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