How can I recover my account if I lost my 2FA device?
An example of an AI chatbot conversation about recovering accounts with lost 2FA devices.
I lost my phone and can't access my 2FA codes. What should I do?
I'm sorry to hear that! You can usually recover your account by using backup codes provided during 2FA setup.
I don't have those backup codes either. Is there another way?
If you don't have backup codes, you may need to contact customer support for the service to verify your identity.
What information will they need from me?
Typically, they'll ask for your account details, any recent transactions, and possibly a form of ID to verify your identity.
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