What are some interesting case studies of AI chatbots?
There are several fascinating case studies! For instance, the health sector uses chatbots for patient triage and appointment scheduling.
Can you give me more details about the health sector case study?
Sure! One notable example is the chatbot used by a hospital to streamline patient inquiries, reducing wait times by 30%.
What other industries are using chatbots effectively?
Retail and e-commerce are also leveraging chatbots for customer service, helping to increase sales and improve customer satisfaction.
Are there any challenges faced by these chatbots?
Yes, challenges include understanding complex queries and maintaining a human-like interaction, which can be difficult.
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