What are some use cases of AI chatbots in healthcare?
AI chatbots can assist with patient triage, appointment scheduling, medication reminders, and providing health information.
How do chatbots improve patient engagement?
Chatbots enhance patient engagement by providing 24/7 support, personalized communication, and timely reminders.
Can chatbots help in mental health support?
Yes, chatbots can offer mental health support by providing resources, coping strategies, and a safe space for users to express feelings.
What are the limitations of using chatbots in healthcare?
Limitations include lack of human empathy, potential for miscommunication, and challenges in handling complex medical issues.
Are there any successful examples of chatbots in healthcare?
Yes, examples include Woebot for mental health and Ada Health for symptom checking, both showing positive user outcomes.
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