My account is locked, and I can't access it. What should I do?
I'm sorry to hear that your account is locked. Let's try to resolve this. Can you tell me if you received any error messages?
Yes, it says my account has been temporarily locked due to suspicious activity.
Thank you for the information. In this case, I recommend checking your email for any instructions from us regarding the lock. Have you received any emails?
I haven't received anything yet. What if I don't get an email?
If you don't receive an email within the next few hours, please try resetting your password. If that doesn't work, I can guide you on how to contact support directly.
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