What is the difference between client feedback and testimonials?
An example of an AI chatbot conversation about client feedback and testimonials.
What is the difference between client feedback and testimonials?
Client feedback is typically unsolicited input from customers about their experience, while testimonials are curated endorsements.
Can you give me examples of each?
Sure! Client feedback might be a survey response, while a testimonial could be a quote from a satisfied customer on your website.
Which one is more effective for marketing?
Testimonials are often more effective for marketing as they serve as social proof, showcasing satisfied customers.
How can I collect client feedback?
You can collect client feedback through surveys, interviews, or feedback forms after a service or product purchase.
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