How do clients typically respond to chatbots?

What are some common responses clients have when interacting with chatbots?

Clients often express appreciation for quick responses, but some may feel frustrated if the chatbot can't understand their queries.

Can you give me examples of positive and negative responses?

Sure! Positive responses include "That was really helpful, thank you!" Negative ones might be "I didn't get the answer I needed, can I speak to a human?"

What factors influence these responses?

Factors include the chatbot's ability to understand context, the complexity of the client's request, and the overall user experience.

How can businesses improve client interactions with chatbots?

Businesses can improve interactions by training chatbots with diverse data, ensuring they can handle various queries, and providing easy access to human support.