What are the key performance metrics in cloud service level agreements?
An example of an AI chatbot conversation about cloud service level agreements and their performance metrics.
What are the key performance metrics in cloud service level agreements?
Key performance metrics in cloud SLAs include uptime, response time, and data throughput.
How is uptime typically measured in these agreements?
Uptime is usually measured as a percentage of time the service is operational over a specific period.
What is a common uptime percentage for cloud services?
A common uptime percentage for cloud services is 99.9%, often referred to as 'three nines'.
Can you explain what response time means in this context?
Response time refers to the time taken for the service to respond to a request, typically measured in milliseconds.
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