How can I combine both metrics for better analysis?
You can combine metrics by using weighted averages or creating a composite index. What metrics are you looking to combine?
I'm looking at customer satisfaction and sales data.
A good approach would be to assign weights based on their importance. For instance, if customer satisfaction is more critical, you might give it a higher weight.
That makes sense! How do I calculate the weighted average?
To calculate the weighted average, multiply each metric by its weight, sum those values, and then divide by the total of the weights.
Can you give me an example of that?
Sure! If customer satisfaction is 80% and sales are $200, with weights of 0.6 and 0.4 respectively, the calculation would be (800.6 + 2000.4) / (0.6 + 0.4).
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