What are some common bug tracking metrics I should monitor?
An example of an AI chatbot conversation about common bug tracking metrics.
What are some common bug tracking metrics I should monitor?
Some common bug tracking metrics include bug count, resolution time, severity, and reopen rate.
How do I calculate the average resolution time?
To calculate average resolution time, sum the time taken to resolve each bug and divide by the total number of bugs resolved.
What does the reopen rate metric indicate?
The reopen rate indicates the percentage of bugs that were closed but later reopened, reflecting the quality of fixes.
Are there any tools you recommend for tracking these metrics?
Yes, tools like JIRA, Bugzilla, and Trello are popular for tracking bug metrics effectively.
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