What are the common challenges in CRM training?
An example of an AI chatbot conversation about common challenges in CRM training.
What are the common challenges in CRM training?
Some common challenges include user resistance, lack of engagement, and insufficient training resources.
How can we overcome user resistance during training?
To overcome user resistance, involve users in the training process and highlight the benefits of the CRM system.
What resources can help improve CRM training?
Utilizing interactive training modules, video tutorials, and hands-on practice can significantly enhance CRM training.
Is ongoing support important after the initial training?
Yes, ongoing support is crucial to address questions and reinforce learning, ensuring users are comfortable with the CRM.
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