What are some common mistakes made by AI chatbots?
Some common mistakes include misunderstanding user intent, providing irrelevant answers, and failing to recognize context.
Can you give me an example of a misunderstanding?
Sure! A chatbot might confuse 'book a flight' with 'book a hotel' if it doesn't understand the context.
How can these mistakes be avoided?
Improving training data, using better natural language processing, and regularly updating the chatbot can help avoid these mistakes.
What impact do these mistakes have on user experience?
They can lead to frustration, decreased trust in the chatbot, and ultimately, users may abandon the conversation.
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