What are some common mistakes to avoid when using chatbots?
Some common mistakes include not understanding user intent, providing vague responses, and failing to update the chatbot.
Can you give examples of vague responses?
Sure! Responses like 'I'll look into that' without any follow-up can frustrate users.
How can I improve my chatbot's responses?
You can improve responses by training the chatbot with diverse data and regularly updating its knowledge base.
What should I do if my chatbot fails to understand a user?
Implement fallback responses that guide users to rephrase their questions or provide additional context.
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