What are some common mistakes when testing chatbots?
An example of an AI chatbot conversation about common chatbot testing mistakes.
What are some common mistakes when testing chatbots?
Some common mistakes include not testing with real users, ignoring edge cases, and failing to update test cases.
Can you explain why testing with real users is important?
Testing with real users helps identify usability issues and ensures the chatbot meets user expectations.
What are edge cases in chatbot testing?
Edge cases are unusual or extreme scenarios that might not occur often but can cause the chatbot to fail.
How often should I update my test cases?
You should update your test cases regularly, especially after significant changes to the chatbot or user feedback.
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