What are some common issues users face with chatbots?
An example of an AI chatbot conversation about common user issues with chatbots.
What are some common issues users face with chatbots?
Users often encounter issues like misunderstanding, lack of context, and limited responses.
Can you give me an example of a misunderstanding?
Sure! A user might ask for help with a product, and the chatbot might misinterpret it as a request for a refund.
How can these issues be resolved?
Improving natural language processing and providing better training data can help reduce misunderstandings.
Are there any specific chatbot features that can enhance user experience?
Yes, features like context retention, personalized responses, and escalation to human agents can greatly enhance user experience.
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