What are some common integration scenarios for AI chatbots?
Common integration scenarios include CRM integration, e-commerce platforms, and customer support systems.
Can you explain how CRM integration works?
Sure! CRM integration allows chatbots to access customer data, enabling personalized interactions and follow-ups.
What about integrating with e-commerce platforms?
E-commerce integration helps chatbots manage orders, track shipments, and provide product recommendations.
Are there any challenges with these integrations?
Yes, challenges can include data privacy concerns, technical compatibility, and ensuring seamless user experiences.
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