What are some common intent recognition errors in AI chatbots?
Common errors include misunderstanding user intent, misinterpreting context, and failing to recognize synonyms.
Can you give me an example of a misunderstanding?
Sure! If a user says 'I want to book a flight,' but the chatbot thinks they want to check flight status, that's a misunderstanding.
How can these errors be minimized?
Errors can be minimized by improving training data, using context-aware models, and implementing user feedback loops.
What role does context play in intent recognition?
Context helps the chatbot understand the user's situation, which can significantly improve intent recognition accuracy.
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