What are some common KPIs for projects?
Common KPIs for projects include schedule variance, cost performance index, and customer satisfaction.
Can you explain what schedule variance means?
Schedule variance measures the difference between the planned progress and the actual progress of a project.
What is a good cost performance index?
A cost performance index (CPI) of 1.0 indicates that the project is on budget; above 1.0 means under budget.
How can I improve customer satisfaction as a KPI?
You can improve customer satisfaction by regularly gathering feedback, addressing concerns promptly, and ensuring quality deliverables.
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