What are some common message formats used in chatbots?
Common message formats include text, buttons, quick replies, carousels, and rich media like images and videos.
Can you explain what a carousel message is?
A carousel message displays multiple items in a horizontal scrollable format, allowing users to browse options easily.
How do quick replies work?
Quick replies are predefined responses that users can tap on to respond quickly, enhancing the conversation flow.
Are there any best practices for using these formats?
Yes, best practices include keeping messages concise, using visuals effectively, and ensuring accessibility for all users.
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