What are some common mistakes in chatbot branching?
An example of an AI chatbot conversation about common mistakes in chatbot branching.
What are some common mistakes in chatbot branching?
Some common mistakes include overly complex branches, lack of user input consideration, and not testing the flow.
Can you give examples of overly complex branches?
Sure! An example would be a branch that has too many options leading to confusion, like 10 different paths for a simple query.
How can I simplify my chatbot's branching?
You can simplify by limiting options to 2-3 per question and using clear, concise language for each choice.
What tools can help me test my chatbot's branching?
Tools like Botium, Chatbot Testing Framework, and UserTesting can help you evaluate and improve your chatbot's branching.
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