What are the common mistakes in KPI adjustment?
Common mistakes include not aligning KPIs with business goals, failing to involve stakeholders, and ignoring data trends.
How can I ensure my KPIs are aligned with business goals?
Involve key stakeholders in the KPI-setting process and regularly review them to ensure they reflect current business objectives.
What should I do if my KPIs are not delivering the expected results?
Analyze the data to identify trends, gather feedback from your team, and adjust the KPIs or strategies accordingly.
Can you give examples of poorly defined KPIs?
Examples include vague KPIs like 'improve customer satisfaction' without specific metrics or timelines.
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