What are some common troubleshooting mistakes people make?
Some common mistakes include skipping basic checks, not documenting steps, and ignoring error messages.
Can you give me an example of skipping basic checks?
Sure! A common example is not checking if the device is plugged in before assuming it's broken.
What about documenting steps? Why is that important?
Documenting steps helps track what you've tried, making it easier to identify patterns or escalate issues.
How can I avoid these mistakes in the future?
Create a checklist for troubleshooting, and always take notes on what you've done and the results.
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