How should I inform users about API changes?
An example of an AI chatbot conversation about communicating API changes to users.
How should I inform users about API changes?
It's important to communicate API changes clearly and promptly. You can use email notifications, update logs, and in-app messages.
What details should I include in the notification?
Include the nature of the change, the impact on users, a timeline for the change, and any actions they need to take.
How far in advance should I notify them?
Ideally, notify users at least two weeks in advance to give them ample time to adjust to the changes.
What if the changes are critical and need immediate attention?
In that case, communicate the changes as soon as possible through all available channels, emphasizing urgency.
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