How can I handle difficult conversations more effectively?
It's important to approach difficult conversations with empathy and clarity. Start by actively listening to the other person's perspective.
What if the other person becomes defensive?
If they become defensive, try to remain calm and acknowledge their feelings. You can say something like, 'I understand this is a sensitive topic for you.'
Should I prepare what to say in advance?
Yes, preparing key points can help you stay focused. However, be flexible and open to the flow of the conversation.
How do I know if the conversation is going well?
Signs of a positive conversation include mutual respect, active listening, and a willingness to find common ground.
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