How should I inform my clients about changes in our services?
It's important to be clear and transparent. You can start with an email outlining the changes and the reasons behind them.
What if some clients might be unhappy with the changes?
Acknowledge their concerns. Offer a way for them to provide feedback and assure them that their opinions matter.
Should I set up a meeting to discuss these changes?
Yes, a meeting can be beneficial. It allows for direct communication and helps address any immediate questions.
How can I ensure that all clients receive the message?
Use multiple channels: email, phone calls, and even social media. Follow up to confirm receipt and understanding.
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