How should I inform my clients about project delays?
An example of an AI chatbot conversation about communicating delays to clients.
How should I inform my clients about project delays?
It's important to be transparent and proactive. Start by acknowledging the delay and explaining the reasons behind it.
What if the delay is due to unforeseen circumstances?
In that case, emphasize that these circumstances were beyond your control, but reassure them that you're working hard to resolve the issue.
Should I offer any compensation for the delay?
Offering compensation can help maintain goodwill. Consider providing a discount or an additional service as a gesture of goodwill.
How can I ensure my clients feel valued despite the delay?
Regular updates and open communication can help. Make sure to check in with them and address any concerns they may have.
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