How should we communicate during a system failure?
Effective communication during a system failure is crucial. Start by informing all stakeholders about the issue.
What specific information should I share with the team?
Share the nature of the failure, estimated downtime, and any immediate actions they should take.
How often should I update the team?
Provide updates at regular intervals, even if there’s no new information, to keep everyone informed.
What tools can I use for communication during this time?
Consider using messaging apps, email, or status pages to keep communication clear and accessible.
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