What are some examples of conditional logic in AI chatbots?

What are some examples of conditional logic in AI chatbots?

Conditional logic in AI chatbots allows them to respond differently based on user inputs. For example, if a user says 'I want to book a flight,' the chatbot can ask for the destination. If the user responds with 'New York,' the chatbot can then provide flight options to New York.

Can you give me another example?

Sure! If a user asks about the weather, the chatbot can use conditional logic to check the user's location. If the user is in London, it will provide the weather for London; if they're in New York, it will provide the weather for New York.

How does this improve user experience?

It personalizes the interaction, making it more relevant and efficient. Users feel understood and are more likely to engage.

Are there any limitations to using conditional logic?

Yes, over-reliance on conditional logic can lead to complex flows that are hard to manage. It can also limit the chatbot's ability to handle unexpected queries.