What are the differences between conditional logic and linear flows in chatbots?
An example of an AI chatbot conversation about conditional logic vs linear flows in chatbot design.
What are the differences between conditional logic and linear flows in chatbots?
Conditional logic allows chatbots to make decisions based on user inputs, while linear flows follow a set path regardless of responses.
Can you give me an example of conditional logic in action?
Sure! If a user selects 'Yes' to a question, the chatbot can ask a follow-up question. If 'No', it can skip to a different topic.
What are the advantages of using linear flows?
Linear flows are simpler to design and can be effective for straightforward interactions, ensuring users follow a clear path.
Are there situations where one is better than the other?
Yes, conditional logic is better for complex interactions, while linear flows work well for simple FAQs or guided processes.
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