How do I conduct a benchmark study?
To conduct a benchmark study, start by defining your objectives and identifying key performance indicators (KPIs).
What are some common KPIs I should consider?
Common KPIs include customer satisfaction, operational efficiency, and market share. It depends on your industry.
How do I gather data for the benchmark study?
You can gather data through surveys, interviews, and analyzing existing reports from competitors.
What should I do with the data once I have it?
Analyze the data to identify gaps and opportunities, then create a report to present your findings and recommendations.
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