What are consumer expectations in corporate social responsibility?
An example of an AI chatbot conversation about consumer expectations in CSR.
What are consumer expectations in corporate social responsibility?
Consumers today expect companies to act responsibly and ethically, prioritizing social and environmental issues.
Can you give examples of what companies are doing to meet these expectations?
Sure! Many companies are adopting sustainable practices, supporting local communities, and being transparent about their operations.
How does this impact consumer loyalty?
When companies align with consumer values in CSR, it often leads to increased loyalty and trust among customers.
What challenges do companies face in meeting these expectations?
Companies may struggle with balancing profit and social responsibility, as well as ensuring genuine commitment to CSR initiatives.
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