What are my rights as a consumer when buying online?
An example of an AI chatbot conversation about consumer rights in online shopping.
What are my rights as a consumer when buying online?
As a consumer, you have the right to receive goods that are as described, of satisfactory quality, and fit for purpose.
What should I do if the product I received is damaged?
You should contact the seller immediately to report the issue and request a refund or replacement.
Are there any time limits for returning items?
Yes, most retailers have a return policy that specifies a time limit, often between 14 to 30 days.
What if the seller refuses to refund me?
You can escalate the issue by contacting consumer protection agencies or filing a complaint with the relevant authorities.
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