What are my rights as a consumer?

What are my rights as a consumer?

As a consumer, you have the right to receive goods and services that are safe, of acceptable quality, and as described. You also have the right to seek redress if these rights are violated.

What should I do if a product I bought is defective?

If a product is defective, you should contact the seller or manufacturer to report the issue. You may be entitled to a repair, replacement, or refund.

Are there any agencies that can help me with consumer issues?

Yes, there are several consumer protection agencies, such as the Federal Trade Commission (FTC) in the U.S., that can assist you with complaints and provide guidance.

How can I file a complaint against a company?

You can file a complaint by contacting the consumer protection agency in your area, or directly through the company's customer service channels.

What if I don't get a response to my complaint?

If you don't receive a response, you can escalate the issue by contacting a higher authority within the company or seeking assistance from a consumer protection agency.