What are my rights as a consumer in eCommerce?
An example of an AI chatbot conversation about consumer rights in eCommerce.
What are my rights as a consumer in eCommerce?
As a consumer in eCommerce, you have several rights, including the right to receive goods as described, the right to a refund, and the right to privacy.
What should I do if I receive a damaged product?
You should contact the seller immediately to report the issue and request a replacement or refund, depending on their policy.
Are there any specific laws that protect me?
Yes, laws like the Consumer Rights Act in the UK and the Federal Trade Commission regulations in the US protect consumers in eCommerce.
How long do I have to return a product?
Typically, you have 14 to 30 days to return a product, but it varies by seller, so check their return policy.
What if the seller refuses to issue a refund?
If a seller refuses a refund, you can escalate the issue by contacting consumer protection agencies or filing a dispute with your payment provider.
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