What are my rights if I buy a defective product?
An example of an AI chatbot conversation about consumer rights on defective products.
What are my rights if I buy a defective product?
As a consumer, you have the right to receive products that are of satisfactory quality and fit for purpose. If a product is defective, you can usually request a repair, replacement, or refund.
How long do I have to report a defective product?
The time frame can vary by jurisdiction, but generally, you should report a defective product as soon as possible, often within a few weeks or months of purchase.
What if the store refuses to give me a refund?
If a store refuses to issue a refund for a defective product, you can escalate the issue by contacting consumer protection agencies or seeking legal advice.
Are there any exceptions to these rights?
Yes, exceptions may apply, such as if the defect was caused by misuse or if the product was sold as-is. Always check the terms of sale.
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