What are my rights when I buy something online?

What are my rights when I buy something online?

As a consumer, you have several rights when making online purchases, including the right to receive goods as described, the right to a refund for faulty items, and the right to cancel your order within a certain period.

What if the item I received is damaged?

If the item is damaged, you have the right to request a replacement or a refund. It's important to contact the seller as soon as possible and provide evidence of the damage.

How long do I have to return an item?

Typically, you have 14 to 30 days to return an item, depending on the seller's return policy. Always check the specific terms before purchasing.

Can I return a digital product?

Returning digital products can be more complicated. Generally, once a digital product is downloaded, you may not be able to return it unless it is faulty.

What should I do if the seller refuses to refund me?

If a seller refuses to issue a refund, you can escalate the issue by contacting consumer protection agencies or filing a complaint with your payment provider.