What are contextual error messages in AI chatbots?
Contextual error messages are tailored responses that help users understand what went wrong in a specific context.
Can you give me an example of a contextual error message?
Sure! If a user tries to book a flight without selecting a destination, a contextual error message could say, 'Please select a destination to proceed with your flight booking.'
How do these messages improve user experience?
They provide clarity and guidance, reducing frustration and helping users correct their mistakes more efficiently.
Are there best practices for creating these messages?
Yes, best practices include being clear, concise, and specific, as well as using a friendly tone to maintain engagement.
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