What are the benefits of using contextual queries in AI chatbots?
An example of an AI chatbot conversation about the benefits of contextual queries in AI chatbots.
What are the benefits of using contextual queries in AI chatbots?
Contextual queries allow chatbots to understand user intent better by considering previous interactions, leading to more relevant responses.
Can you give me an example of how that works?
Sure! If a user asks about booking a flight and then follows up with a question about baggage, the chatbot understands the context and can provide specific baggage policies for flights.
Does this improve user satisfaction?
Absolutely! By providing more accurate and context-aware responses, users feel understood, which enhances their overall experience.
Are there any challenges with implementing contextual queries?
Yes, challenges include ensuring data privacy, managing complex user histories, and maintaining system performance.
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