How can core values guide organizations during a crisis?

How can core values guide organizations during a crisis?

Core values serve as a compass for decision-making during crises, ensuring consistency and integrity.

Can you give an example of a company that successfully used its core values in a crisis?

Sure! Johnson & Johnson's response to the Tylenol crisis in 1982 is a classic example. They prioritized consumer safety, which reinforced their core value of trust.

What are some common core values that help in crisis management?

Common core values include integrity, transparency, accountability, and empathy. These values help organizations navigate challenges effectively.

How can organizations communicate their core values during a crisis?

Organizations can communicate their core values through clear messaging, regular updates, and by demonstrating actions that align with those values.