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What are the costs associated with legacy support?

An example of an AI chatbot conversation about the costs of maintaining legacy systems.

😀
You

What are the costs associated with legacy support?

MagicBuddy
MagicBuddy

The costs of legacy support can include maintenance fees, staffing, and potential downtime. Would you like a breakdown?

😀
You

Yes, please provide a detailed breakdown of those costs.

MagicBuddy
MagicBuddy

Sure! Maintenance fees can range from 15-20% of the original software cost annually. Staffing costs depend on the expertise required, often leading to higher salaries for specialized roles. Downtime can lead to lost revenue, which is harder to quantify but can be significant.

😀
You

How can companies reduce these costs?

MagicBuddy
MagicBuddy

Companies can reduce costs by modernizing their systems, automating processes, and investing in training for existing staff.

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