How can I create an effective crisis communication plan?
To create an effective crisis communication plan, start by identifying potential crises, then outline key messages and stakeholders.
What key elements should be included in the plan?
Key elements include a crisis team, communication channels, message templates, and a review process.
How often should I update the plan?
It's recommended to review and update your crisis communication plan at least annually or after any significant incident.
Can you give me an example of a crisis communication message?
Sure! An example message could be: 'We are aware of the situation and are working diligently to resolve it. Updates will follow shortly.'
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