What are the common challenges in CRM and ERP integration?
Some common challenges include data inconsistency, system compatibility, and user adoption issues.
How can we overcome data inconsistency during integration?
Implementing data cleansing processes and ensuring data mapping can help mitigate inconsistencies.
What tools can assist with CRM and ERP integration?
Tools like Zapier, MuleSoft, and Dell Boomi are popular for facilitating integration between CRM and ERP systems.
Is user training important for successful integration?
Absolutely! Proper user training ensures that employees can effectively use the integrated systems.
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