What are the key features of CRM security tools?

What are the key features of CRM security tools?

Key features of CRM security tools include data encryption, user authentication, access controls, and activity monitoring.

How does data encryption work in CRM systems?

Data encryption in CRM systems converts sensitive information into a coded format, making it unreadable without the correct decryption key.

What types of user authentication methods are commonly used?

Common user authentication methods include passwords, two-factor authentication (2FA), and biometric verification.

Can you explain access controls in CRM security?

Access controls determine who can view or edit data in a CRM, ensuring that only authorized users have access to sensitive information.

What is activity monitoring and why is it important?

Activity monitoring tracks user actions within the CRM, helping to identify suspicious behavior and ensuring compliance with security policies.