Why is feedback important in CRM training?
Feedback is crucial in CRM training as it helps identify areas for improvement and enhances user engagement.
Can you give examples of effective feedback methods?
Sure! Effective methods include surveys, one-on-one sessions, and performance metrics analysis.
How often should feedback be collected during training?
Feedback should be collected regularly, ideally after each training session, to ensure continuous improvement.
What are the consequences of not gathering feedback?
Without feedback, training may become ineffective, leading to poor user adoption and missed opportunities for growth.
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