How can I improve user adoption of our CRM system?
To improve user adoption, consider providing comprehensive training and support for your team.
What kind of training methods work best?
Interactive workshops and hands-on training sessions tend to be very effective for user engagement.
Should I offer ongoing support after the initial training?
Yes, ongoing support is crucial. Regular check-ins and a dedicated helpdesk can make a big difference.
How can I measure user adoption success?
You can track metrics like user login frequency, feature usage, and feedback surveys to gauge adoption.
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