What is customer consent in AI?
An example of an AI chatbot conversation about customer consent in AI.
What is customer consent in AI?
Customer consent in AI refers to the permission given by users for their data to be collected and used by AI systems.
Why is customer consent important?
It's crucial for protecting user privacy, ensuring compliance with regulations, and building trust between customers and businesses.
How can companies obtain customer consent?
Companies can obtain consent through clear privacy policies, opt-in forms, and transparent communication about data usage.
What are the risks of not obtaining consent?
Not obtaining consent can lead to legal issues, loss of customer trust, and potential data breaches.
Can customers revoke their consent?
Yes, customers have the right to revoke their consent at any time, and companies must respect that decision.
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